Why Website Maintenance Matters

Your website isn’t a “set and forget” tool,  it’s one of your clinic’s most important assets. Patients use it to find your services, book appointments, and judge your professionalism. But like any tool, it requires ongoing care.

Without regular maintenance, even the best websites can become slow, outdated, or vulnerable to security risks. For healthcare clinics, this isn’t just inconvenient, it can compromise patient trust and compliance with NZ regulations.

At Total Medical Design, we provide professional maintenance and hosting specifically for New Zealand healthcare providers. Our goal is to keep your site secure, fast, and compliant so you can focus on delivering care while knowing your digital presence is looked after.

What’s Included and How It Works

Our maintenance and hosting services combine technical reliability with compliance oversight. Plans can be tailored to suit your practice.

Design Services

Managed Hosting & Security

Websites hosted on secure Australian servers suitable for NZ healthcare. SSL certificates included for encrypted data transfer, plus daily backups for peace of mind.

Design Services

Regular Updates & Protection

Monthly updates to WordPress core, plugins, and security patches. Proactive monitoring for malware, broken links, and vulnerabilities.

Design Services

Content & Page Updates (Optional)

We can handle edits such as updating staff bios, service information, or patient resources, reducing admin load for your team.

Design Services

Support & Advice

Our local team responds quickly to issues and provides proactive recommendations to improve performance, SEO, and compliance.

Our Process

1

Initial Audit

We review your site’s hosting, security, and compliance setup.

2

Plan Selection

Choose a support plan (basic hosting or full maintenance).

3

Setup & Optimisation

We migrate your site if needed and apply updates.

4

Ongoing Care

Regular monitoring, updates, and optional content edits.

5

Quarterly Reviews

Recommendations to keep your site performing at its best.

Benefits You Can Expect

Peace of mind

Our team manages hosting, updates, and security, so you can focus on patient care without worrying about your website. Regular monitoring ensures issues are prevented before they cause problems.

Improved patient trust

A fast, reliable website reassures patients that your clinic is professional and well managed. Consistent performance reflects the same quality and reliability they expect in person.

Better search performance

Well-maintained sites perform better in Google search results. Regular updates also improve AI optimisation, helping your clinic appear in AI-generated results such as Google SGE and Bing AI.

Cost-effective care

Routine updates reduce the risk of expensive emergencies such as hacked sites, lost data, or rebuilds. Investing in maintenance keeps your website secure and efficient over time.

Scalable support

Our plans can grow with your clinic, from simple hosting to full-service support. As your needs change, we provide flexible options that adapt to your practice.

Our plans cover hosting on secure Australian servers, SSL certificates, daily backups, monthly updates, and security monitoring. Full-service plans also include performance checks, quarterly reviews, and content updates so your site remains accurate and compliant.

Yes. We can take over support for any existing site, even if another provider built it. Before starting, we conduct a quick audit to review its setup, security, and compliance. Once complete, we can provide hosting, maintenance, and ongoing care.

Yes. Well-maintained sites perform better in search because they’re fast, secure, and free from errors. Our support also ensures your metadata, content, and technical SEO stay aligned with best practices, improving visibility in both Google and AI search.

Absolutely. You’ll always have access to your content management system (CMS) to make edits. Many clinics prefer to handle simple updates in-house and rely on us for technical maintenance and more complex changes.

No. Our maintenance services are flexible and offered month-to-month. Annual commitments are available for clinics wanting discounted rates, but you’re never tied in unnecessarily.

Yes. We can set up professional email addresses using Microsoft 365, Google Workspace, or traditional POP3 hosting. This includes DNS configuration and connecting your devices for seamless clinic communication.

Keep Your Website Secure and Compliant

Don’t let your website slip into disrepair. With ongoing support, hosting, and compliance checks from Total Medical Design, your site stays secure, high-performing, and patient-friendly, without adding to your workload.