Patients expect to book appointments online with the same ease they book travel, events, or restaurants. In healthcare, convenient online booking is no longer optional — it’s essential. Without it, patients may turn to competitors who offer faster, simpler access.
At Total Medical Design, we integrate healthcare websites with leading booking and practice management systems so your patients can schedule appointments directly through your site. Whether you’re a solo practitioner, a multi-provider clinic, or an allied health group, booking integration makes the patient journey smoother and reduces administrative workload.
Appointments can be made anytime, even outside clinic hours.
Reception staff spend less time managing calls and emails.
Automated reminders help reduce missed appointments.
Patients expect secure, mobile-friendly booking flows.
Sync bookings with your existing practice management software.
We tailor booking integrations to your clinic’s systems, ensuring everything works smoothly and compliantly.
Popular booking and reminder system for GP and specialist clinics.
Multi-specialty booking solution with strong patient reach.
Practice management software for allied health providers.
Widely used by physiotherapists and allied health teams.
Flexible options for a range of healthcare practices.
If you don’t yet have a booking platform, we’ll help you select the best fit based on your patient needs, workflow, and budget.
We assess your clinic needs and choose the right booking system.
Embed booking flows directly into your site for a seamless patient journey.
Ensure smooth performance on mobile, tablet, and desktop.
All data capture reviewed against the NZ Privacy Act and HDC guidelines.
We provide setup guidance so your team feels confident managing bookings.
Booking systems handle sensitive patient data, so compliance is critical. Every integration is implemented with:
for all patient data transfers.
Compliance with NZ Privacy Act & Health Information Privacy Code.
for patient communication.
We only integrate trusted providers that meet healthcare privacy requirements.
We integrate with leading systems in New Zealand and Australia, including HotDoc, HealthEngine, Nookal, Gensolve, SimplyBook.me, and Zedmed. We recommend the platform that best fits your clinic size, specialty, and workflow.
Yes. Wherever possible, we embed the booking flow directly into your site so patients don’t have to leave your page. This makes the process smoother and can improve booking conversion rates. We also place booking buttons on key pages such as Home, Services, and Contact.
Yes. All booking integrations are implemented with secure SSL encryption and compliance checks against the NZ Privacy Act, Health Information Privacy Code, and HDC guidance. We only work with trusted booking vendors that meet healthcare security requirements.
Absolutely. If you don’t have an online booking platform, we’ll recommend the best fit for your practice, set it up, and integrate it with your website. This ensures you’re ready to accept bookings from day one.
Yes. We work directly with your booking vendor’s support team to configure and troubleshoot integration. This saves you time and ensures a smooth setup.
Yes. Many booking platforms connect directly to practice management software (PMS), so appointments sync with your internal calendar. This helps reduce double-bookings and streamlines administration.
Give your patients the convenience they expect and your clinic the efficiency it needs. Contact Total Medical Design today to integrate secure, compliant online booking into your healthcare website.
+61 433 399 294